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Frequently Asked Questions
- What is your cancellation policy?
At The Lodge at Glendorn we do our best to accommodate changes in travel plans, but because of our size we must maintain a strict cancellation policy. If cancellations are made at least 30 days prior to arrival we guarantee a full refund of the deposit less a $100 processing fee. Based on availability we would be more than happy to move your full deposit to new dates from six months of your original arrival date if the cancellation takes place 29-10 days prior to reservation. If the cancellation is made after 10 days prior to your stay half of your original deposit will be retained and the remainder of the deposit will be allocated to your new reservation dates within six months following the original arrival date.
- What is the Resort Fee?
Our daily $100 resort fee provides the following services & amenities for our guests:
Nightly Movies and Popcorn
Unlimited Ice Cream from our self-serve Ice Cream Parlour
On-property shuttle service
Free local telephone calls, daily newspapers, & Wi-fi in Main Lodge
Orvis Fishing Rods for use on Glendorn Streams and Lakes
Canoes, Kayaks and Paddle Boats at Bondieu Lake
Tennis Courts with equipment
Water and towel service
Bicycles and Helmets
Half Basketball Court
Croquet and outdoor games
Access to Cardiovascular Equipment
Outdoor Heated Pool
Game room with Par Puzzles, chess, backgammon and board games
Picnic setup and Bonfires
On property destination dining experiences
Saturday night bonfire at Skipper Lake with complimentary S'mores and Microbrews
In the winter season, Cross-Country Skiing Equipment,Snowshoeing Equipment
Ice Skating and Ice Skating Equipment & Curling
- Can I prepare my own meals and cook in the cabins?
- Can I bring my own beer, wine & spirits?
- Can I smoke on property?
- What is your tipping policy?
- Are pets allowed and is there a fee?
Glendorn is home to numerous wild animals and it is advised that pets be on a leash when outside for their safety. View Additional Information
- What time is check-in and check-out?
- How far in advance do we have to schedule guided activities?
- Are children allowed in the Dining Room?
Due to our intimate dining experience, our main Dining Room is not recommended for small children under the age of 8. Families accompanied with small children are welcome to dine in the adjacent Sun Porch.