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Our Team

Jason Smith – General Manager

Jason joins our management team at Glendorn after a two-year assignment at our fellow Relais & Chateaux property,  The Farm at Cape Kidnappers, in New Zealand,  where he was the Front Office Manager.  Prior to that he was at the Mandarin Oriental in Boston and Wheatleigh in Lenox, MA.   Jason received his degree in Hotel and Restaurant Management from Niagara University.  Jason’s responsibilities include the smooth day to day operations of the front of house.

Katelyn Steffan – Executive Chef

Katelyn’s introduction to the culinary arts began in her family’s garden in rural Pennsylvania, and expanded during annual road trips across the United States and Canada, punctuated by trips to France and Switzerland.  While preparing to study Culinary Arts at Paul Smith’s College in New York, Katelyn accepted what she thought would be a summer job before her senior year of high school working as a line cook at The Point, a Relais & Chateaux property, on Upper Saranac Lake, NY.  Under the direction of a visionary chef deeply committed to the burgeoning farm-to-table movement, Katelyn’s love for the culinary arts and hospitality blossomed.  She later joined Lake Placid Lodge as an assistant pastry chef and mastered each station in the kitchen before being promoted to Sous Chef, where she deepened her relationships with local farmers and purveyors to source the freshest seasonal ingredients for the lodge’s two restaurants.

In 2014, Katelyn set out to learn the secrets of artisan bread making at The Old School Bakery in Colorado Springs, CO before returning to Pennsylvania to join Glendorn’s culinary team.  Katelyn is deeply committed to forging relationships with regional farmers and producers, complements each menu with the freshest ingredients of the season, sharing her passion for exquisite locavore cuisine with the guests of Glendorn.

Damien Kreckel – Sous Chef

Damien joined the Glendorn culinary staff in the spring of 2013 and is originally from Smethport, Pennsylvania.  He graduated with honors from The Art Institute of Pittsburgh in 2013.  He then started as a line cook and was quickly promoted to pastry chef in the summer of 2013.  He was recently promoted to Sous Chef in September 2016.  Damien’s philosophy of food is that it should be fresh, local, and delicious.

 Shane Appleby – Activities Director

Shane is an Orvis Endorsed Fly Fishing Guide licensed in Pennsylvania and New York.  He is a very accomplished outdoorsman with a passion for archery, hunting, and fly fishing. When not embarking on an adventure with one of our guests, Shane is exploring the vast Allegheny Mountains with his sidekick, Timber, a German shorthaired pointer. Shane’s motto in life which he carries throughout every day is “do what you love”.

Judith Crooks – Director of Lodging

Judith Crooks is our Director of Lodging and Florals. She has been with Glendorn for 39 years and feels very blessed to have a job that she enjoys. She lives in Gifford with her husband. She has two children and 9 grandchildren.

Jennifer Kwiatkowski-Herzog – Spa Director

Jennifer has been a part of the Glendorn team since 2002. She is a BC, LMT and a Licensed Esthetician. Jennifer was instrumental in The Forest Spa from menu creation to product lines, she enjoys working with our guests one on one ensuring that she is able to make a difference in someone’s overall appearance and well being.

Natalia Fabic – Maitre d’

Natalia has been working at Glendorn since 2002.  Originally from Ukraine, she has made Glendorn her new home away from home.  Natalia welcomes our guests with her warm smile and takes pride in serving our guests in the Dining Room.